Privacy and Security Policy
VALSEBIKE SLU is committed to maintaining and ensuring secure business relationships by protecting personal data and safeguarding the right to privacy of all users of our services. This Privacy Policy explains how we collect, process, and use the personal data of users of our website and mobile applications.
1. Definition of Personal Data
“Personal Data” means any information relating to an identified or identifiable natural person. This includes, among others, first name, last name, postal and email address, and telephone number.
2. Purposes of Data Processing
VALSEBIKE SLU will only collect, process, and use personal data in accordance with applicable data protection regulations and for lawful, legitimate, and transparent purposes. Specifically, we process data for the following purposes:
- To manage registration forms, enabling users to become registered users and access services.
- To respond to inquiries submitted through contact forms.
- To send commercial information about products, services, and company updates.
- To include users in our distribution lists where appropriate.
Please note that providing certain personal data is not mandatory unless otherwise indicated. However, failure to provide the requested information may prevent VALSEBIKE SLU from delivering certain services.
Users are responsible for providing accurate and up-to-date information. VALSEBIKE SLU reserves the right to exclude from services any user who provides false information, without prejudice to other legal actions.
3. Legal Basis for Processing
The legal basis for processing your data is the need to respond to inquiries submitted through the website, which constitutes pre-contractual measures requested by the data subject.
4. Data Retention Period
Personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, in particular to respond to inquiries, and thereafter for the time required by applicable law.
5. Disclosure of Personal Data to Third Parties
Your personal data will not be disclosed to third parties unless required by law or unless your prior consent has been obtained.
6. Security of Personal Data
VALSEBIKE SLU takes data security very seriously. Your personal data is stored in our information systems with appropriate technical and organizational security measures to prevent loss, unauthorized access, or misuse. For example, our websites use HTTPS data encryption protocols.
7. Use of Cookies
Visiting our website or using our services does not automatically result in the collection of personal data that could identify you. However, we use cookies during navigation. Cookies are small data files stored on the user’s device, allowing us to obtain analytical information, including:
- Date and time of website access.
- Number of daily visitors per section.
- Date and time of the user’s last visit.
- Security elements for controlling access to restricted areas.
For further details, please refer to our Cookie Policy.
8. User Rights
Users may exercise their rights of access, rectification, restriction of processing, erasure, data portability, and objection by writing to:
VALSEBIKE SLU
C/ Ignacio Ellacouría Beascoechea 18 Local
CP 35214 Telde – Las Palmas de Gran Canaria
Email: INFO@VALSEBIKEKTM.COM
If you believe your rights have been infringed, you may file a complaint with the Spanish Data Protection Agency (AEPD).
9. Withdrawal of Consent and Marketing Communications
Users may at any time object to the processing of their data for marketing, market research, or survey purposes, as well as withdraw their consent without retroactive effect.
To do so, please contact us at INFO@VALSEBIKEKTM.COM. Additionally, each marketing email you receive will include an option to unsubscribe.
10. Updates to the Privacy Policy
This Privacy Policy may be updated to reflect legal changes or modifications in the way we provide our services. Users are encouraged to review the policy periodically.
Where updates affect user consent, you will be notified separately to request your renewed consent.
11. Contact
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: INFO@VALSEBIKEKTM.COM